Frequently Asked Questions
Q: Could I choose the text style for my personalized candy bar wrapper?
A: Yes, please indicate in your email the text style you would prefer.
Q: Could I send an e-mail of the photo or logo?
A: Yes, email: simplesweets@comcast.net
Q: Could I phone an order in?
A: Yes, just have your shipping and payment information ready. Also feel free to call to discuss various options for personalized and customized orders and for a free price quote!
Q: Could I see what the wrappers will look like before they are shipped?
A: Yes, a proof will be shown to you before final printing. An e-mail or mailing of the proof will be sent to you for review. E-mailed proofs may be slightly distorted and colors may vary slightly.
Q: What should be done if the candy bars melt?
A: If the bars are left in the heat for a short time, they will get soft. That is not a problem, place them in a cool, dry area. You could put them in the refrigerator, but do not let any moisture get onto the wrappers. Do not place the candy bars in a freezer. Freezing the candy will cause the chocolate to turn whitish and though it will still taste the same, the candy bar will look unappetizing. We reccommend using a cooler in warm weather. Also make sure someone will be available at the delivery address to receive the bars.
Q: What is your return policy regarding candy wrappers and/or candy bars and wrappers?
A: Wrappers are personalized by you that is the reason for having you proof the wrapper before it is finalized and shipped to you. For this reason there are no refunds or exchanges.
About SimpleSweets
SimpleSweets is a woman owned and operated business based in Ocean County NJ. Janet Pakrul created SimpleSweets after an overwhelming response to a personal and heartfelt gift she created for her parents’ 50th wedding anniversary party. Her mother had carried lily of the valley flowers in her wedding bouquet and that became the theme for this special event. Janet created candy bar wrappers featuring those special flowers, her parent’s wedding picture and a touching message. Her family and their guests adored the favors, the story they told, and the memory they helped to create for her parents golden anniversary.
This delightful response coupled with the encouragement of her husband, daughter and son gave Janet the desire to continue her creative endeavors. SimpleSweets was born to almost immediate success. The Asbury Park Press, a highly regarded newspaper in central NJ, featured Janet in the November 19, 2003 “Business on the Run” section in an article entitled “Sweet Talkin’ Her Way to Success”.
Janet enjoys playing an active roll in the local business community by being a participating member of the Brick Township Chamber of Commerce and The New Jersey Association of Women Business Owners for the Monmouth/Ocean County Chapter. Janet holds the office of NJAWBO Membership Chair and had the pleasure of serving as the 2003 Holiday Auction Co-Chair.
For outstanding website design, Janet Pakrul of SimpleSweets was the recipient of the 2003-2004 Golden Web Award from the International Association of Webmasters & Designers (IAWMD) for www.simplesweets.com
Janet lives in Ocean County with her husband and two children.
A message from Janet: “Live life to the fullest. Be happy in what you do. Life is an adventure – enjoy it”.
Privacy Policy
SimpleSweets.com © SimpleSweets & Janet Pakrul Publishing will not release any personal information which is supplied by you to any third parties or sell email addresses. If you have any questions, comments or concerns regarding our Privacy Policy please feel free to contact us at jmpakrul@hotmail.com